What to expect on shoot day.
Thanks for booking with ROOK. Everything below takes about 20 minutes and makes a dramatic difference in the final images.
Confirm the address is correct.
If we arrive at the wrong address, we can’t shoot it. Please double-check the address on your confirmation.
Before we arrive
Please arrange for the home to be empty. Shoot time is a good window for the owner to run errands or grab lunch. Let us know in advance if an occupant can’t leave and we’ll accommodate.
Arrive a few minutes early and walk the house:
- Open all blinds, shades and curtains
- Turn on every light, including lamps and closet lights
- Turn off all ceiling fans
- Put all toilet seats down
- Open the doors to every room being photographed
- Wipe fingerprints from glass, mirrors and stainless steel
- Move all cars out of the driveway and away from the front of the house
What to put away
A closet is fine. It doesn’t need to be perfect, just out of frame.
| Room | Clear away |
|---|---|
| Kitchen | Dish soap and hand soap, dishes in the sink, sponges, small appliances, magnets and papers on the fridge |
| Bathrooms | Shampoo and soap in the showers, toothbrushes, towels on hooks, bath mats |
| Bedrooms | Clothing, laundry baskets, anything on nightstands |
| Throughout | Visible clutter, anything sticking out, personal photos if the owner prefers |
| Pets | Food and water bowls, crates, beds, toys. Please have pets off the property |
What we do and don’t do on the day
We photograph the home as we find it. Whatever is done before we arrive is how the photos will look. We don’t stage, tidy or reset rooms on arrival.
We can’t move furniture or handle personal belongings. This is an insurance requirement, not a preference. Anything that needs to move has to move before we get there.
You don’t need to stay. Let us in and go. Wait in the car, head to your next appointment, whatever works. We’ll lock up when we’re done.
Ordering video?
Tell us what you’re picturing. Even a sentence helps: a feature to highlight, a room that sells the house, a vibe you’re after. There’s a field for this on the booking form.
Questions
Reply to your confirmation email and we’ll get back to you.